A community to help you naturally heal & be your own patient advocate.

Shipping Policy

Thank you for choosing RogersHood Apothecary!

We appreciate your support and want to ensure you have a seamless shopping experience. Please take a moment to review our shipping policy before placing your order.

Shipping & Delivery

  • Shipping Carriers:

    We offer shipping via USPS and FedEx to provide you with reliable and efficient delivery options.

    Once your order is ready for shipment, you will receive a confirmation email with tracking information, allowing you to monitor the progress of your package.

  • Processing Time:

    All orders at RogersHood are meticulously handcrafted with care and attention to detail. 

    As a result, processing orders typically take 2-4 weeks. 

    We appreciate your patience and understanding.

  • International Shipping:

    We are delighted to offer international shipping to our valued customers around the world.

    However at this time we are unable to ship to Mexico.

    Please note that international shipping may take longer due to customs processing.

    We appreciate your understanding and patience in this matter.

  • Shipping Costs:

    Customers are responsible for all shipping costs associated with their orders.

    Shipping costs will be calculated at checkout based on the shipping method and destination.

  • Customs and Duty Fees:

    For international orders, please be aware that customs and duty fees may apply.

    These fees are determined by the destination country and are the responsibility of the customer.

    RogersHood is not responsible for any customs or duty charges incurred.

  • Delivery Issues:

    While we strive to provide accurate shipping estimates and reliable delivery services, please understand that unforeseen circumstances may cause delays. 

    If you encounter any issues with your delivery, please contact our customer service team at team@rogershood.com for assistance.

  • Order Tracking:

    Once your order has been shipped, you will receive a confirmation email with tracking information.

    Please use this information to track your order and stay informed about its delivery status.

    If you have any questions or concerns about our shipping policy, feel free to reach out to our customer service team at team@rogershood.com

    We appreciate your understanding and support.